The redhead disapproved of White Pants using her son as a placeholder in line while she sat. She claimed that the child wasn't conducting business, therefore was not "really in line" and White Pants should go to the back of what was a 20-min line. They argued about it for a while, the whole time Red-Head was being super aggressive and brave. "We will see about that!' "Oh yeah, we sure will." At the first chance, Red-Head proceeded to the next available agent. White Pants followed her up, they argued, Red Head got extremely brave, pushing White Pants, and then it got REAL!!! — at Comcast Customer Service Center - ABQ.